maga Responsible Gambling
Let betting be a part of fun — not a burden. Set your limits, stay aware, and seek help when you need it.
When does gambling become a problem?
Cricket betting or playing slots is a normal form of entertainment for many people. But when it starts to outweigh everyday responsibilities or relationships, it is a sign that something needs to change. maga believes that an aware player can recognise on their own when to stop — and helping build that awareness is our goal.
Our Terms and Conditions page states that all users must verify their age and that betting is for personal entertainment only — not as an alternative to income. Before every deposit, ask yourself: am I genuinely enjoying this right now, or am I just trying to recover my losses?
All betting activities at maga are for players aged 21 and above only. Opening an account or accessing any casino or betting product by minors is strictly prohibited. If you believe someone underage is using this site nearby, please notify us immediately via live chat.
Our Privacy Policy explains how your account and personal information are kept secure — and how decisions such as self-exclusion or setting limits are handled confidentially.
Tools to keep yourself in control
At maga, you have the power to control the pace and scope of your play. These features can be activated at any time with the help of the support team.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is active, changing it requires a minimum cooling-off period.
Loss Limit
Decide in advance how much you are willing to lose within a given period. When the limit is reached, betting will be paused automatically.
Session Time Limit
Set a maximum time for how long you can stay logged in at a stretch. Once the time is up, the system will end the session automatically and suggest a break.
Cooling-Off Period
If you want to take a break for a few days, use the cooling-off feature. During this time you will not be able to log in to your account, but withdrawals will continue to be processed.
Self-Exclusion
If you need a long-term break, activate self-exclusion. Once active, your account cannot be reopened before the set period ends.
Reality Check
Turn on reminder notifications at regular intervals — you will be shown how long you have been playing and how much you have spent.
Want to activate self-exclusion?
Contact maga's 24/7 live chat or email — support is available in both Bengali and English. Your request will be handled confidentially and once self-exclusion is in effect, you will not receive any promotional messages.
Support email:
Recognise the warning signs
If any of the following signs keep appearing in your behaviour, it is important to take a break and speak with someone close to you or a professional counsellor.
Chasing losses
Placing larger bets after a loss in an attempt to win back money is the first clear sign of a problem.
Spending beyond your means
Spending on betting beyond your monthly budget, or borrowing money to cover costs, is a serious warning sign.
Disrupted sleep and daily life
If betting is interfering with your sleep, work, or family responsibilities, it is a sign that things are getting out of control.
Tendency to hide it
Hiding the amount you bet from family or friends, or feeling the urge to lie about it.
Ways to get help
Acknowledging a problem is a sign of strength, not weakness. No matter how complicated things seem, help is always available.
maga Support Team
Live chat and email support is available 24 hours a day, 7 days a week. You can communicate in both Bengali and English. Any request related to setting limits or self-exclusion is handled confidentially.
Family and close ones
Talk openly with a family member or a trusted friend. In many cases, support from someone familiar serves as a first step toward professional help.
Professional advice
You can seek professional advice from a mental health specialist or counsellor. Several mental health organisations in Bangladesh work with addiction issues.
maga's commitment
maga is not just a betting platform — it aims to create an environment where players can enjoy betting while staying in control. To that end, we follow certain core principles that apply to every account.
- All users are verified to be at least 21 years old when opening an account.
- No promotional emails or messages are sent to anyone under self-exclusion.
- The support team actively monitors unusual betting patterns.
- Any request to set limits or activate self-exclusion is processed promptly and confidentially.
- Betting is never presented as a source of income — it is entertainment only.
For answers to common questions about our policies and commitments, read the FAQ — it has detailed answers to many questions about accounts, payments, and responsible gambling.